ABSL GALA 2025 - ABSL Events

ABSL

Awards Gala

JUNE 12, 2025
DAIMON EVENTS

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ABOUT ABSL GALA AWARDS

The business services industry is constantly evolving, driven by rapid technological advancements, shifting market conditions, and changing customer expectations. Success in this dynamic landscape requires more than just keeping pace—it demands strategic transformation and continuous optimization. Emerging challenges, from the disruptive impact of Generative AI and shifting workplace cultures to the ripple effects of recent fiscal policies, add layers of complexity to the industry.

Looking back at 2024, it was a year marked by growth, stabilization, and transformation within our industry. Organizations embraced greater automation, introduced more advanced solutions, and elevated their service offerings. Many prioritized strengthening internal capabilities, exploring new avenues for progress, and expanding their reach by adding services and establishing centers of excellence and innovation. Through these efforts, they gained the confidence of top leadership. As the industry continues to evolve, our ability to adapt, solve challenges, and drive innovation will solidify our role as a leading global hub.

Amidst these shifts, ABSL provided a collaborative space for knowledge sharing and collaboration, empowering the industry to navigate challenges and harness emerging opportunities with confidence.

As we mark the 10th edition of ABSL AWARDS GALA, we take this opportunity to recognize the outstanding contributions of our members who have played a crucial role in strengthening our industry and positioning Romania as a key market.

We invite our member companies to take part in our competition by showcasing their most groundbreaking, impactful, and valuable initiatives. Beyond earning recognition, this is a chance to inspire and influence the industry’s future. Let’s continue to drive progress and set new standards of excellence together!

The most remarkable projects will be celebrated and honoured at the ABSL Gala, set to take place on June 12, at Daimon Events, Bucharest.

10^th EDITION CATEGORIES

This category celebrates outstanding leadership in driving operational excellence, innovation, and performance. If your company has implemented a project that has significantly improved efficiency, reduced costs, enhanced quality, or delivered measurable business impact, this is your chance to showcase it. Demonstrate how your organization has set new industry standards through continuous improvement and transformative strategies.

EVALUATION CRITERIA

Timeline of the project
Project goal & scope
Original approach to process management
Operational improvements & cost savings
Process streamlining/replication
Recognition of the project
Filling in all the fields with the requested information

Has your company embraced change and pioneered new ways of working? This award recognizes projects that have successfully navigated complex challenges to create innovative business solutions. If your initiative has transformed operations, introduced automation, or delivered breakthrough services, share your success story, and inspire the industry.

EVALUATION CRITERIA

Timeline of the project
Project goal of the innovative solution
Impact for the company and the business
Innovation, out-of-the-box solution
Recognition of the solution
Filling in all the fields with the requested information

This award celebrates bold and innovative projects that have harnessed the power of artificial intelligence and process automation to drive impactful business transformation. If your company has introduced cutting-edge solutions that have optimized workflows, boosted decision-making, or unlocked new efficiencies, this is your chance to showcase how your project is shaping the future of business services and setting the pace for industry evolution.

EVALUATION CRITERIA

Timeline of the project
Project goal of the innovative solution
Impact for the company and the business
Innovation, out-of-the-box solution
Recognition of the solution
Filling in all the fields with the requested information

In today’s dynamic landscape, customer trust and satisfaction are more critical than ever. This award honours companies that have redefined customer experience by delivering exceptional, high-quality, and seamless services. If your company has successfully built stronger customer relationships, maintained excellence during challenging times, or set new benchmarks in service delivery, submit your project and be recognized as a leader in customer experience.

EVALUATION CRITERIA

Project goal & scope
Impact on stakeholders
Financial/business gains for the Customers
Customer’s feedback, references
Recognition of the project
Filling in all the fields with the requested information

Sustainability is not just a goal it’s a responsibility. This category highlights initiatives that drive environmental, social, and governance (ESG) excellence while creating a lasting positive impact. If your company has implemented sustainable practices, fostered employee well-being, or contributed to a greener future, showcase your commitment to responsible business practices and inspire others to follow your lead.

EVALUATION CRITERIA

Relevance of the project
Involvement of relevant stakeholders
Impact
Efficiency
Originality of the action
Filling in all the fields with the requested information

People are at the heart of every successful business. This award celebrates companies that invest in their workforce through innovative training, mentorship, upskilling, and education programs. If your company has developed impactful learning initiatives that empower employees and prepare them for the future, share your story and be recognized as a leader in talent development.

EVALUATION CRITERIA

A thriving work culture fuels productivity, creativity, and well-being. This category honours companies that have created exceptional workplaces through initiatives that foster employee engagement, diversity, inclusion, and overall job satisfaction. If your organization has successfully built an environment where people feel valued, motivated, and empowered, this is your opportunity to showcase your workplace culture.

EVALUATION CRITERIA

Original elements of the program
Employees’ feedback
Impact on the company, the business and the employees
Evidences of improved employee engagement and satisfaction and results
Filling in all the fields with the requested information

Great teams are built by exceptional individuals who go above and beyond to make a difference. This award recognizes an outstanding colleague who exemplifies dedication, leadership, and a positive impact on their team and organization. Whether through mentorship, innovation, collaboration, or an unwavering commitment to excellence, this individual inspires those around them and contributes significantly to the company’s success.

NOMINATION LETTER

Describe the person that you are nominating in terms of personal qualities that make them a great colleague. Offer as many details as possible. (500 characters)
Describe their professional achievements, by giving examples of specific behaviours and actions that differentiates your nominated colleague from the others. (500 characters)
Explain what makes them valuable and what they are recognised for within the team. (500 characters)
Please support your nomination letter with 2-3 testimonials from other colleagues. (2000 characters)
Filling in all the fields with the requested information

How to apply?

Step 1

Download the editable nomination pdf via the “Download nomination form” button in your respective category

Step 2

Complete the nomination pdf with the relevant data.
(We strongly recommend using the latest Adobe Acrobat Reader)

Step 3

Upload the nomination pdf via the “Upload nomination form” button in your respective category. If needed, you can upload documents/photos supporting your nomination.

DEADLINE: Submit your nominations until April 25 (EOD), 2025.

Step 4

Upload a short video of 30 sec presenting your project by May 26^th EOD. The video will be used during the Gala to introduce your project to the audience, and afterwards on social media to promote the winners.

JURY

The Jury gathers representatives of high-profile companies, connected with the business services industry. The aim is to ensure expertise in various connected fields and fairness in the process of evaluating the projects enrolled into the competition.

It is our pleasure to introduce the 2025 ABSL Awards Jury:

Elena Ardelean

Dealer Business Manager
Central Europe
Steelcase

Raluca Binder

Corporate Sales Director – Subscription Division
REGINA MARIA – The Healthcare Network

Adriana Chircusi

Audit Director
PwC

Maria Florea

Head of Office Advisory
iO Partners

Tamara Guleryuz

Leasing and Asset Manager
Skanska's Commercial Development Business Unit in CEE

Andrei Voica

Deputy CEO,
COS

Catalin Micu

Partner
ZRVP

Andreia Stanciu

Head of ACCA
South-Eastern Europe

Madalina Vilau

Managing Director
Marketing Insiders Group

NOMINATION PROCESS

Member companies can enrol one of their projects under each Award Category, a total of 7 projects, by completing the requirements within the Eligibility & Rules. The only exception is Colleague of the Year category where companies can submit 2 nominations. The applications need to highlight the innovative and value-added aspects of the project, as well as the impact on bottom-line performance of the business and the impact and investment in the community at a larger scale. All business applications should only refer to registered quantifiable and demonstrable results for projects starting with the 1^st of January 2024 until the application date.

One winning project per Category will be selected by the Jury after a thorough evaluation process and these will be announced during the Gala event, on June 12, 2025. In a dedicated event, each category award winner will be announced, and will be invited on stage to address a few words.

In addition to the Winners, the 2^nd & 3^rd places will receive the recognition of ABSL community. The communication and promotion of the ABSL Awards winners and finalists will continue in media through consequent press releases, articles in ABSL Newsletters and website, as well as social media posts on Facebook, YouTube and LinkedIn.

The ABSL Awards are open only to ABSL members.
Applying for ABSL Awards is free of charge.
Before submitting the nomination forms, please download and read the Awards’ Eligibility & Rules.

The deadline for submitting your nomination is April 25 (EOD), 2025.

PROGRAM

ABSL Awards Gala is a joyous occasion where the vibrant ABSL community comes together to celebrate the companies, their talented teams, and their significant contributions to enhancing the performance, appeal, and competitiveness of the Romanian business services industry.

This gala is all about shining a spotlight on these remarkable people and giving them the recognition they truly deserve. It’s not just a ceremony; it’s a chance for everyone in the Outsourcing Industry to connect, share stories, and learn from the innovative initiatives that are driving our industry forward. That is why we warmly welcome non-member companies to join us in this festive gathering.

18:30

Welcoming Guests

19:00

Opening Speeches

Cristian Cilibiu | ABSL Awards Gala Moderator

Welcome message from Adrian Baron | ABSL President

19:15

Overview of the Competition

Dinner
Business Leaders Awards, presented by the jury

22:30

Closing Speech

Dress code: Black Tie

REGISTRATION & TICKETS

If you have any questions or you are interested in buying tickets, please contact us at: absl@absl.ro.

Tickets (200 € each) are limited due to the hall capacity & available on a first come, first served basis.

Registration as participants to be opened at the end of April

ABSL companies have a number of free tickets according to their membership type (Core members – 3 passes, Associate members – 2 passes, Supporting members – 2 passes). If the case, ABSL companies can buy extra entrance tickets;
The first 10 finalists within Colleague of the year category will be invited to the event by the organizers, free of charge; they will be invited on stage, will be offered diplomas, and one of them will be declared “Colleague of the year”;
Non-member companies can also join the event by purchasing entrance tickets;
If you have projects nominated in a category, please be advised that in case of winning, someone from your company will be called on stage by the moderator and asked to address a few words.

If you have any questions or you are interested in buying tickets, please contact us at: absl@absl.ro.

Tickets (200 € each) are limited due to the hall capacity & available on a first come, first served basis.

Registration as participants to be opened at the end of April

PARTNERS

EVENT
PARTNERS

If you want to support the best projects of the business services community, the development of our industry, please request the partnership package at absl@absl.ro.