We know how overwhelming 2020 was for all of us. But the last year wasn’t only about Covid – 19, lockdown, travel bans and social distance, it was also about companies that acted around the clock to send their employees home, in a safe environment, it was about people that continued to offer the same high standard quality services, about accelerated digitalization, about an incredible mobilization from companies and people’s side in order to help the medical system. It was also about all the small actions that contributed to the bigger picture.
In 2021 we mark the 6th edition of the ABSL AWARDS GALA and we want to celebrate the people, most of the time the unknown ones, and companies that made the industry keep going, maintaining Romania in the mature outsourcing markets top. We celebrate the ones that through innovation, excellence and hard work continue to attract valuable projects in our country, but mostly we celebrate the talented people from our industry. And they deserve, more than ever the awards, after an year like this.
We encourage companies to become a voice for the industry by enrolling their most innovative, impactful and valuable projects and initiatives during the ABSL Gala, that will take place on May 20 in online format.
ABSL Awards Gala inspires the business services community to continuously strive for excellence and by this, to strengthen the sector’s position within the Romanian economy.
NOMINATION CRITERIA
Over the last few years, the Business Services sector has moved from transactional and fairly simple operations to more advanced, complex and even automated activities and processes. It is a saying – Necessity is the mother of invention – and it couldn’t be more applicable as it was last year. Companies needed to find innovative solutions to cope with the new normal and maintain the business to its efficiency and performance.
This category focuses on rewarding the development of innovative solutions or a successful delivery of complex or advanced services. Either of them should be considered means to further enhancement of business services capabilities. Your success story needs to demonstrate how your organization gained competitive advantage or improved its performance due to implementation of the innovative solution.
NOMINATION CRITERIA
Last year context created the necessity to move the relation and interaction with our customers and partners to 100% virtual remote management and maintaining at least the same level of communication and engagement. More, we found ourselves in a close partnership working together to achieve the same goal.
Building trust and sustaining Customer Intimacy lead not only to improved business performance, but also to an interrupted high-quality delivery of services (while maintaining your employees safe) in a pandemic year. The award in this category recognises the most compelling success story of building customer intimacy and improving customer satisfaction in business services delivery in 2020.
The aim is to identify and reward the company-wide project that has delivered concrete solutions and achieved tangible results through delivery of superior customer experience.
NOMINATION CRITERIA
NOMINATION CRITERIA
Business sector has a major role to play in Education and is directly affected by the quality of the labour force. Therefore, companies can choose to be directly involved in the development of the necessary skills and competencies needed in their future employees. Last year was a difficult one for education also. It was faced with challenges that it was not prepared for and the whole system needed to adapt.
We are looking for projects that continued to invest in education despite the pandemic reality and supported the education system, companies that took an active role in educating the workforce by either investing in own training programs or in collaborating with education institutions or other educational partners for building the capabilities needed in the labour market.
NOMINATION CRITERIA
In every company, there are people whose positive energy is contagious, who mobilize resources and make things happen, who are mentors, always volunteering and open to embark in new challenges. Last year they had a more difficult role, maintaining the spirit, teaching us new things, creating real communities around them and helping the others to overcome the challenges of this pandemic.
This award aims to recognise people who are willing to go the extra mile in supporting their colleagues and teams achieving results and perform better. They are the ones who hold strong personal values, have a natural preference to help and mentor others, a can-do attitude, and the ability to create the right environment for the people to be the best versions of themselves.
NOMINATION LETTER
In today’s Business Services sector, the ability of our companies to continuously improve operational capabilities and financial performance lays at the heart of our business and especially these are important in a pandemic year.
This category seeks to recognise the projects that not only brought the highest productivity, significant improvement in results and contributed to achieving business excellence through enhanced process quality, reduction of operational costs and therefore overall contribution to the enterprise, but also adapted to the changing environment that the pandemic brought.
We look at projects driven either through continuous improvement, innovation or business process re-engineering.
NOMINATION CRITERIA
Last year context created the necessity to move the relation and interaction with our customers and partners to 100% virtual remote management and maintaining at least the same level of communication and engagement. More, we found ourselves in a close partnership working together to achieve the same goal.
Building trust and sustaining Customer Intimacy lead not only to improved business performance, but also to an interrupted high-quality delivery of services (while maintaining your employees safe) in a pandemic year. The award in this category recognises the most compelling success story of building customer intimacy and improving customer satisfaction in business services delivery in 2020.
The aim is to identify and reward the company-wide project that has delivered concrete solutions and achieved tangible results through delivery of superior customer experience.
NOMINATION CRITERIA
Last year context created the necessity to move the relation and interaction with our customers and partners to 100% virtual remote management and maintaining at least the same level of communication and engagement. More, we found ourselves in a close partnership working together to achieve the same goal.
Building trust and sustaining Customer Intimacy lead not only to improved business performance, but also to an interrupted high-quality delivery of services (while maintaining your employees safe) in a pandemic year. The award in this category recognises the most compelling success story of building customer intimacy and improving customer satisfaction in business services delivery in 2020.
The aim is to identify and reward the company-wide project that has delivered concrete solutions and achieved tangible results through delivery of superior customer experience.
NOMINATION CRITERIA
NOMINATION CRITERIA
Business sector has a major role to play in Education and is directly affected by the quality of the labour force. Therefore, companies can choose to be directly involved in the development of the necessary skills and competencies needed in their future employees. Last year was a difficult one for education also. It was faced with challenges that it was not prepared for and the whole system needed to adapt.
We are looking for projects that continued to invest in education despite the pandemic reality and supported the education system, companies that took an active role in educating the workforce by either investing in own training programs or in collaborating with education institutions or other educational partners for building the capabilities needed in the labour market.
NOMINATION CRITERIA
In every company, there are people whose positive energy is contagious, who mobilize resources and make things happen, who are mentors, always volunteering and open to embark in new challenges. Last year they had a more difficult role, maintaining the spirit, teaching us new things, creating real communities around them and helping the others to overcome the challenges of this pandemic.
This award aims to recognise people who are willing to go the extra mile in supporting their colleagues and teams achieving results and perform better. They are the ones who hold strong personal values, have a natural preference to help and mentor others, a can-do attitude, and the ability to create the right environment for the people to be the best versions of themselves.
NOMINATION LETTER
Download the editable nomination pdf via the “Download nomination form” button in your respective category
Complete the nomination pdf with the relevant data
(We strongly recommend using latest Adobe Acrobat Reader)
Upload the nomination pdf via the “Upload nomination form” button in your respective category. If needed, you can upload documents/photos supporting your nomination
Download the editable nomination pdf via the “Download nomination form” button in your respective category
Complete the nomination pdf with the relevant data
(We strongly recommend using latest Adobe Acrobat Reader)
Upload the nomination pdf via the “Upload nomination form” button in your respective category. If needed, you can upload documents/photos supporting your nomination
The Jury gathers representatives of high-profile companies, connected with the business services industry. The aim is to ensure expertise in various connected fields and fairness in the process of evaluating the projects enrolled into the competition.
It is our pleasure to introduce the 2020 ABSL Awards Jury:
One winning project per Category will be selected by the Jury after a thorough evaluation process and those will be announced during the Gala event, on May 20, 2021. In a dedicated event, each category award winner will be announced and well be invited to address a few words.
In addition to the Winners, the 2nd & 3rd places will be receive the recognition of ABSL community. The communication and promotion of the ABSL Award winners and finalists will continue in media through consequent press releases, articles in ABSL Newsletters and website, as well as social media posts on Facebook, YouTube and LinkedIn.
The ABSL Awards are open only to ABSL members.
Applying for ABSL Awards is free of charge.
Before submitting the nomination forms, please download
and read the Awards’ Eligibility & Rules.
The deadline for submitting your nomination is April 19 (EOD), 2021.
ABSL Awards Gala is the celebration event where the ABSL community gather to honor the companies, their people and their meaningful contribution to making the Romanian business services industry performant, attractive and competitive.
ABSL Awards Gala aims to bring them on the stage and offer them a well-deserved public recognition. This is a special occasion for the entire Outsourcing Industry to network and most importantly, to learn about those initiatives that push business services forward, so non-members companies are welcome too.
Colin Lovering | Vice Chairman – British Romanian Chamber of Commerce
Ciprian Dan| President of ABSL
ABSL Jury
◾️ Companies can delegate a maximum number of people equal with the number of projects they submitted. For example, if you have nominated projects for 3 categories, you can have 3 representatives; you can also have only one delegate that can accept the award/awards in case of winning
◾️ If you have projects nominated in a category, please be advised that in case of winning, someone from your company will be called by the moderator and asked to address a few words
◾️ Pre-register your delegates, and encourage other colleagues to watch the live streamed event on the ABSL Facebook page
◾️ Non-member companies can also join the event on our Facebook page
If you want to join the event as Sponsor contact us:
Association of Business Service Leaders in Romania
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